Artisan Made

We established Mission Mercantile based on the belief that excellence is not disposable, that manufacturing techniques centuries old need not be obsolete, and that true value rests far beyond the instant gratification of how well a product looks and functions today. The true measure of quality in our committed view is how well a product looks, functions and becomes part of you … far into tomorrow.

We proudly produce all our hand-crafted wares in one of our wholly-owned North American factories that are located in Texas and the world-renowned leather region of Mexico. Our presence in both locations ensures we always have access to the absolute best materials and local expert artisans who are all committed to our Handshake Promise Guarantee. We source leather, canvas and materials known for their quality and durability from the US, Mexico, Italy and other worldwide sources.

So while most of the world is preoccupied with looking for shortcuts in an ever accelerating cycle of faster, easier, more, and repeat, our passion for distinctive leather goods and the skilled, patient craftsmanship of another era sent us looking for a longcut approach to Mission Mercantile’s materials and construction.

We use exclusively the highest quality, most durable and distinctive leather available anywhere: our leather is carefully selected by discerning eyes, hide by hide.

Lifetime Warranty

BUILT TO LAST

Your word was your bond — and a handshake was more binding than a contract. Mission Mercantile believes in that simple, reliable right-mindedness.

We are delighted to offer you free lifetime repair or replacement for issues with materials or craftsmanship. Unfortunate damage due to normal wear and tear or misuse can be repaired for a reasonable charge. Just reach out to our Shopkeeper@missionmercantile.com and we'll take great care of you.

Your purchase just not the right fit for you, so you need to return it? No worries, just send it back for a refund or exchange within 30 days from your purchase.

In this present era of faster, easier, more, and repeat, the “selfie” has surpassed self-reliance and the largely surface-deep, disposable culture that prevails leaves handshake integrity a rare commodity. In many quarters, it is effectively extinct.

But for Mission Mercantile today, tomorrow, and forever, handshake integrity is our standard. It’s in our attention to detail. It’s in our uncompromising quality control. It’s in our signature 100% full-grain, vegetable-tanned leather. It’s in every antique brass rivet. It’s in our return policy. It’s in our customer service. It’s in our pledge to always make it right.

Call it a hands-forward, hands-on commitment to excellence. Satisfaction unconditionally guaranteed.

FREE US Ground Shipping

Goods delivered free of charge within the lower 48. Free ground shipping (USPS or UPS, at our discretion).

UPS is unable to deliver shipments to a PO Box. Please use a physical address. Should you need assistance, please contact the Shopkeeper.

All orders received are processed and shipped within two business days.

EXPEDITED SHIPPING

Contact the Shopkeeper with questions:

- Phone: (210) 504-6698 (10a – 2p CT Monday-Friday)
- Text: (210) 791-6698 (8a - 9p CT)
- Email: shopkeeper@missionmercantile.com
- Use our webchat option. (10a - 6p CT)

RETURN POLICY

We stand behind our products 100 percent. That's our Handshake Promise. If it’s just not the right fit for you, send it back for a refund or exchange within 30 days from your purchase.

Click here to learn more about our Return Policy. Within 30 days of purchase you may exchange or return your product(s) purchased directly from Mission Mercantile. For all year-end holiday purchases, the return period is extended until the end of the following January. We'll send you a Return Authorization for your product(s). Due to their generous final sale discount, Last Chance clearance products are non-returnable. If the product has been damaged or altered, which includes personalization, from its original condition, we won't be able to refund or exchange your purchase.

TRUSTe

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